Once his company takes possession of a property, Mr. Kerley reviews the overall asset in terms of its condition and tenants. He has spent considerable time and money in improving his properties because he believes this is the best way to attract quality residents and optimize operations to ensure the property's successful economic life.
When tenants move out, an inspection is always performed to determine any necessary upgrades or repairs. The company also routinely assesses all units in order to identify and solve any maintenance problems. These might include treating termite infestations, debris removal, and fixing even minor issues like small plumbing leaks and questionable electrical outlets. The team also ensures the safety of tenants by making sure all smoke detectors and fire extinguishers are functional and in accordance with all building code requirements.
The company receives a significant number of rental referrals due to the good relationships it fosters with its tenants. Mr. Kerley's goal is to create accessibility and an open line of communication with renters, which helps to reduce tenant turnover. These approaches keep renters happier, while creating better opportunities to catch any and all issues in the early stages while they are still small and manageable.